UKQABUK Quality
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Quality takes many forms.

From an entire organisation to one programme or service, UKQAB assessment starts with a clearly defined scope.

01

Business Quality Certification

Who it is for
Companies, SMEs, start-ups, corporate groups, associations and service businesses.
What we consider
Leadership, operational processes, internal controls, people and customer experience.
What can be certified
The organisation, business unit or operational scope agreed for assessment.
Apply for this certification
02

Education & Training Provider Certification

Who it is for
Private campuses, academies, institutes, vocational centres, online learning and corporate training providers.
What we consider
Programme management, teaching arrangements, learner support, assessment practices, trainer qualifications, resources and internal quality processes.
What can be certified
The provider and the education or training activities included in the approved scope.
Apply for this certification
03

Programme & Course Certification

Who it is for
Courses, diplomas, bootcamps, certificate programmes, executive learning and online programmes.
What we consider
Programme design, learning objectives, delivery, resources, assessment arrangements and feedback.
What can be certified
The assessed programme itself, recognised as a UKQAB Quality Approved Programme.
Apply for this certification
04

Service Quality Certification

Who it is for
Consultancy, hospitality, travel, technology, agencies, professional services and customer support organisations.
What we consider
Communication, consistency, customer handling, complaints, delivery, transparency, response standards and feedback.
What can be certified
The specific service or service operation included in the assessment.
Apply for this certification
05

Digital Quality Certification

Who it is for
Websites, web applications, digital services, online platforms, customer portals and e-commerce experiences.
What we consider
Usability, accessibility, navigation, information quality, customer experience, responsiveness and support.
What can be certified
The named website, application, platform or digital service assessed.
Apply for this certification
06

Professional Development Certification

Who it is for
Workshops, seminars, executive programmes, industry training and staff development programmes.
What we consider
Learning aims, relevance, delivery arrangements, facilitator capability, participant support and feedback.
What can be certified
The assessed activity, recognised as a UKQAB Quality Approved Professional Development Programme.
Apply for this certification
07

Institutional Quality Certification

Who it is for
Institutes, campuses, associations, professional bodies, membership organisations and training organisations.
What we consider
Governance, administration, resources, people, service delivery and organisation-wide quality processes.
What can be certified
The institution and the functions included in its approved assessment scope.
Apply for this certification
08

Custom Assessment

Who it is for
Organisations with an activity, service or combination of operations that does not fit a standard category.
What we consider
The proposed scope, available evidence and whether a suitable independent assessment can be conducted.
What can be certified
A clearly defined scope agreed after UKQAB reviews your application.
Apply for this certification

Across industries.
Across borders.

UKQAB works with suitable organisations across different sectors. Eligibility depends on the proposed scope and whether an appropriate independent assessment can be conducted.

  • Business Services
  • Education & Training
  • Information Technology
  • Software
  • Digital Services
  • Professional Services
  • Hospitality
  • Travel & Tourism
  • Retail
  • E-commerce
  • Manufacturing
  • Logistics
  • Marketing & Creative
  • Consultancy
  • Construction Services
  • Real Estate Services
  • Human Resources
  • Business Process Outsourcing
  • Associations
  • Professional Organisations
  • Research Organisations
  • Health and Wellbeing Organisations
  • Food & Beverage Businesses
  • Beauty & Wellness Businesses
  • Corporate Training
  • Start-ups
  • SMEs
  • Large Enterprises

Ready to apply?

Tell us about your organisation and the certification you are interested in. Our team will contact you with the next step.

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